Testimonial
Hi Debbie,
February 26th, 2008
Buying or selling a house is often a long and frustrating experience that you wouldn't want to wish on your worst enemy. My wife and I were looking forward to retiring up north, but selling our house here in Heart Lake was something we really were not too excited about.
But I want to say that our experience with Debbie and her team was nothing but first class. We knew that she lived in Heart Lake and that she had sold numerous houses here. That and the fact that we noticed that she did a lot of advertising on behalf of her clients pushed us (with our breaths held) to call her when we were finally ready.
From the first minute of our first meeting, she impressed us with her real estate knowledge and experience, her knowledge of the area, her preparation and homework that she had obviously done to price our property, her organization and above all her personable enthusiasm and positive attitude.
The thing that we noticed with Debbie was that she really listened to our thoughts and ideas. Certainly if we had a question at any time, she would confidently answer, but she never tried to force her ideas on us. A true professional.
Her assistant, Caroline stopped by on a number of occasions for various reasons on her way home from work. A more friendly and enthusiastic person you will ever meet. She too was there at our beck and call if we had any questions.
I should also mention that both Debbie and Caroline called us back immediately if we ever had to call them. Customer service, thoroughness, and good old follow-up is rare in today's world but not with Debbie Howell and her team. They really made us feel that they cared.
We had something like 13 showings in the first 10 days, a successful open house, numerous advertising in the Guardian, an offer in the first 2 or 3 weeks and a sold sign shortly after. When presenting us with the offer, we were once again impressed with her knowledge and experience. She simply knew what she was doing.
After the sale when many salespeople disappear, she called to thank us for choosing her, and sent a beautiful bouquet of flowers which was like icing on the cake. Obviously from my note, this was a very positive and successful experience. We were so fortunate in calling Debbie Howell and would highly recommend her to anyone who really wants to sell their house painlessly, quickly and at a fair price.
Sincerely,
Cherylyn & Dave Dick, Monte Vista
Soon to be ex-Heart Lake residents
Testimonial
Feburary 16, 2008
Hi Debbie
We just wanted to thank you for the amazing job you did in marketing and selling our house so quickly. We still can't believe that it sold in one week and for OVER the asking price.
When we interviewed you and two other top agents from our area, we were actually considering selling our home ourselves. However, after meeting you we realized that we needed guidance and you were the professional that we needed in our corner. You were familiar with the local market and came so well prepared but it was your enthusiasm that won us over.
You did not let us down!!! You exuded confidence in pricing our home. You ran with our request and timeline for an open house without blinking. You aggressively promoted our property exactly as you promised you would. You and your personal assistant, Caroline, were always there to answer our questions and did a fantastic job of communicating with us.
We are exceptionally happy with the outcome and have already told many of our friends that if they need an agent, they must call you.
Thanks again
Kathy and Mike, Normandy Place
Testimonial
October 1, 2007
Hi Debbie,
I just wanted to thank you very much again for all of your efforts in the sale of our home. We truly appreciated your professionalism, thoroughness and personal attention to all details. I was most impressed with your customer service and sales manner.
Your entire team demonstrated excellent communication at every step of the process. We very much appreciated your email updates keeping us in the loop, especially those updates that related to what was happening with respect to the buyers of our home. A conditional offer is not the ideal. But your team, in keeping us informed, made that process much less anxiety provoking! I also wanted, in particular, to comment on the floral arrangement. This small token of appreciation, to me, truly demonstrated excellent customer service. It looks lovely in our home and we will certainly enjoy it this Thanksgiving.
I would certainly recommend you and your service team to anyone looking to sell a home. I am certainly glad that we chose to offer our business to you! Should we ever need to sell a home in the future, we will certainly give you a call.
Warmest Regards,
Darlene and Rory Ginsberg, Barnes Crt.
Testimonial
September 12, 2007
Dear Debbie
We would like to thank you for, once again, selling our home and helping us find the perfect new one.
Nineteen years ago we were ready to move out of our townhouse. You had called at our house a couple of times before to introduce yourself and to see if we were interested in selling our home. When the decision to sell was made, you came to mind because of your friendly personality. Well our instincts proved to be right and over the last nineteen years, you have done a fantastic job helping us move three times. Your friendly, honest and especially with the last move, patient manner have helped us make the right decisions when buying and selling. You even helped our daughter feel better about moving this time when she was so strongly against it. Thanks for finding our new house and getting the old one sold so fast for the price we hoped for!
We would also like to thank Caroline and Susan for all their help and for treating us so well. You have a great team.
When the time comes for us to move again, there will be no question about whom we will call. It will be you. We recommend you highly. You have never let us down and experience has shown that you always deliver what we ask for.
Thank you so much,
The Andernachts, Newcastle Cres.
Testimonial
January 11, 2007
Hi Debbie
Linda and I wanted to say thank you very much for helping us in the sale of our home and making the process both as easy as possible as well as satisfying our financial requirements. We would also like to thank Caroline Steele for all her help in selling our home. We thank you and Caroline for your patience with all our questions and concerns and for your expertise which was very much appreciated. Your confidence and quiet ceritude certainly alleviated the nervousness and anxiety we had with the selling process. We are certainly going to recommend you and Caroline and Century 21 to all our friends when they sell or buy. The total package you prepare and present on your 1st visit to prospective clients is very comprehensive and your positive, confident manner instills the same in the clients. At least it did with Linda and I.
Once again, thank you and Caroline very much for all your expertise, guidance and patience. We wish you all the best in 2007 and continued success with your business.
Sincerely,
Don and Linda Page, Birchbank Rd.
Testimonial
November 1, 2006
Debbie, Pat and I want to say thank you for the total experience of selling our home.
Agent Selection
As you know, you were one of three real estate companies and representatives we interviewed before listing with yourself and Century 21 Millennium. We had actually considered a number of others as well.
Three things convinced us that we should go with you.
First, it was your enthusiasm, experience and professional approach. You had done your homework prior to our meeting and came prepared to get specific with your recommendations. You listened to what our concerns were and responded only after with your plans.
Second, was your proposed marketing plan which included an agent open house (but not a public open house), the internet MLS listing, the full page ads in the Brampton Guardian and the networking contacts within the industry. Your suggestions for "staging" our home were simple and of minimal cost. You didn't make us pay to make it easier for you to sell our home.
Third, you made a listing price suggestion based on the particulars of our house in comparison to other homes that had been sold in our area. You looked at not just the final selling price of each, but also the key positive differences in features and benefits for a prospective buyer between our house and the others.
While I would have thought that these elements would have been essential for any agent's proposal you were the only one who built them into a presentation.
Results
You more than lived up to our expectations re: aggressiveness and doggedness. We went on a two week vacation shortly after we listed with you. You even faxed an offer to us at our hotel in Beijing, China. In fact, this buyer was the one who ended up purchasing our home after some back and forth. At each step you were involved and guided us through the process using your wealth of experience. Four weeks after we listed with you, we had a SOLD sign on our front lawn. Pretty fast considering we spent 2 of those weeks on vacation in China.
Your experience with people issues made a big difference when it came to working with the buying agent (both parties need to have confidence in each other) and in keeping us from being overly concerned at several points during the process.
Having Caroline assist you in putting together the plans and helping us as we went along was a big differece. I don't expect all agents have this kind of double teaming available. We appreciated Caroline's work and enthusiasm.
The final result is the most important. We are moving and we are happy.
Thanks for validating our choice of yourself, Debbie, as the best person to represent our interest.
Pat and David McCutcheon, Leander St.
Testimonial
April 10th, 2006
Our experience with working with Century 21 has been a most pleasant one. Debbie's experience and calming manner got us through the many stresses of buying and selling a home with peace of mind. We worked with a number of contacts through Debbie, ie: mortgage broker and lawyer and were very pleased with the seamless transition of purchasing and selling our home. Caroline Steele (her assistant) was also a fantastic resource, always available, approachable and friendly. I had no problems asking her all my 'stupid' questions. I would recommend Debbie and Caroline from the Century 21 team any day of the week. Working with them both has been such a pleasure.
Sean and Rachel Bush, Coppermill
Testimonial
November 3rd, 2005
Dear Homeowner,
We are writing to express our happiness with the real estate services of Debbie Howell and her support staff, who recently facilitated the listing and sale of our home. We hadn't been involved in any transactions for almost 20 years, and were not aware of all the current conditions.
Debbie gave us a clear understanding of today's market in our specific neighbourhood, which we feel helped us to sell our house in less then two days for more than our original listing price.
Debbie did an excellent job, and we highly recommend her to you! Feel free to contact us if further information is needed.
Sincerely,
Ray and Gail Kingsmore, Barr Crescent
Testimonial
Thursday March 17th,2005
Adelle and I wanted to say thanks for making the process of selling our house both painless and profitable.
You are aware that prior to making a final selection as to who would best represent us, we interviewed 4 high profile and successful agents in the north Brampton area.
As we discuss our sale with friends and neighbors, there will be 3 points that we will highlight.
- Enthusiasm... None exhibited your degree of sincere enthusiasm and confidence. This meant a lot to us as we know that enthusiasm is contagious and that's a very good thing to have going for you.
- Market Evaluation....When comparing our home to recent sales and homes currently listed, all other agents highlighted the positives of the others (greater square footage, court location etc) but somewhat downplayed our features that were of greater benefit and value (larger lot, landscaping, improvements like hardwood, new windows etc). I expect this was meant to secure a lower price point which would result in an easier sale. A $20 - $30k lower sale price would result in only a slightly reduced commission for them (a few hundred dollars), but certainly doesn't serve the interests of the seller, the one paying the commission. You were the only one that compared all houses on a feature by feature basis, coming up with a realistic value.
- Marketing.... None of the other agents would tell us exactly how they would market our home. They would not commit to the level of advertising and I believe their focus was to list on the lower side of market value, and expect exposure on MLS to sell our home. You were the only one that guaranteed us weekly advertising. This meant a great deal to us as your aggressive weekly full page spread in the Guardian is what first attracted us to you. Also, your C21 sales agents' open house allowed your associates to personally view our home at the beginning of our listing. None of the others offered this.
Once again, thanks for your efforts and the results. It's great when the outcome mirrors the expections of an action plan. Do not hesitate to pass along our contact info to anyone looking to confirm that their best choice would be to list with you!!
Sincerely,
Morris and Adelle, Inder Heights Dr.
Testimonial
September 29, 2004
My Dear Debbie
There are many reasons for me to say Thank you, - for selling my house so promptly, (obeying the instructions i.e. the next phone call to me must be an offer - and it was,) and to you for the gorgeous flowers that arrived. "Thank you" seems so inadequate, but believe me it is sincerely meant.
You may be sure we will recommend you and Century 21 when we know of anyone who is moving. So, from Anne and myself, a million thanks and good luck to you all.
Yours most sincerely,
(Mrs) Ivy L. Allen, Aloma Crescent
E-Mail Me
(905) 450-8300
|
